FAQ
What is Krew Outfitters?
Krew Outfitters is an Arizona-born hunting and outdoor gear brand built for those who live for the rugged outdoors. We design durable clothing and reliable gear made to perform in the harshest conditions — whether you’re out in the desert, deep in the forest, or trekking across the mountains.
Where are you based?
We’re proudly based in Arizona, inspired daily by the landscapes and challenges of the Southwest. All our designs are field-tested to handle the toughest environments.
Do you offer shipping outside of Arizona?
Yes! We ship across the United States. Whether you’re on the coast, in the Midwest, or up in the mountains, we’ll get your gear to you. We currently do not offer international shipping — but stay tuned!
How long does shipping usually take?
We typically process orders within 2–3 business days. Standard shipping times range from 3–7 business days depending on your location. You’ll receive tracking information as soon as your order ships.
What is your return policy?
We stand behind the quality of everything we make. If you’re not completely satisfied with your purchase, you can return or exchange it within 30 days of delivery, as long as the item is unworn and in its original condition. Contact us directly to start the process.
How do I know what size to order?
Each product page includes a sizing guide to help you find your perfect fit. If you’re still unsure, feel free to reach out through our contact form — we’re happy to assist!
What makes your gear different from other hunting brands?
Our gear is designed by hunters, for hunters. We prioritize durability, comfort, and performance without sacrificing style. Plus, every piece we produce is inspired by the real-world challenges of hunting in the Arizona wilderness.
Can I make changes to my order after placing it?
If you need to make changes, please contact us as soon as possible. We can’t guarantee adjustments after an order is placed, but we’ll do our best to accommodate if the order hasn’t shipped yet.
Do you offer discounts for bulk or group orders?
Yes, we offer special pricing for group orders, outfitters, and organizations. Reach out through our contact form and we’ll set you up!
How can I stay updated on new releases and promotions?
Sign up for our newsletter at the bottom of this page! You’ll be the first to hear about new gear drops, exclusive offers, and updates from the Krew.